ADS Environmental Services FlowShark QR 775002 A4 - Manual (Page 226)

10-14 ADS FlowShark Manual
General Monitor Problems
The following tables contain general troubleshooting techniques for
the ADS FlowShark flow monitor.
Problem Monitor does not answer a telephone call.
Possible
Causes
Telephone connection at monitor may be damaged,
loose, or leaking.
Telephone cable may be noisy, damaged, or dead.
Lightning protection module may be damaged.
Battery pack(s) may be dead or below minimum voltage
requirement (8.0 volts).
Monitor may be defective.
Modem in monitor may be defective.
Modem in office or field computer may be defective.
Telephone service may not be working.
Possible
Solutions
Make sure phone cable connection at monitor base is
secure and dry.
Check telephone cable for damage.
Use voltmeter to check voltage on telephone cable and
at lightning protection module. Voltage should be
approximately 48 Vdc on hook.
Replace 12-volt battery packs if below 8.0 volts.
Attempt to direct connect to monitor.
Contact telephone company for repair if noise, no tone,
or constant busy signal occurs at network interface box
or if service does not seem to be working.
Replace the monitor.