When the problem is not resolved, Other troubleshooting, Customer support – Sindoh M403 User Manual
Page 224
Maintenance and Troubleshooting
5-
52
11. When the Problem Is Not Resolved
If you cannot resolve the problem with instructions in this manual, contact one of our dealers.
Other Troubleshooting
Trouble 1: How can I get the printer driver or utility updates?
Troubleshooting : Visit our website (www.sindoh.com) and download them.
Trouble 2: The scanner driver is not visible from Window 2008 Server
Troubleshooting : Go to “Server Administrator Function Add Function Desktop
Experience”.
Customer Support
Explain the problem, message on the LCD and steps taken to solve the problem. Also, you should
be aware of the model and serial number.
Caution
- If you sense unusual sound, smell or smoke from the device, unplug the power cord i
mmediately and contact one of our dealers. Do not disassemble or repair the device by
yourself.
- The problem caused by unauthorized repair, remodel or consumables may not be covered
by the warranty.