Network problem – Sindoh M403 User Manual
Page 214

Maintenance and Troubleshooting
5-
42
Problem
Cause
Solution
Black spots are printed on
the last part of paper.
The size is different from the
document.
Set the size to the
document.
Shadow image when
scanning the OHP
The film is not fully pressed.
Place a book on the film for
tight pressing.
Network Problem
Problem
Cause
Solution
No Connection
between Device
and Network
(No Network
Scan/Print)
Problem in
network
connection
or setting.
For the wire network, check if the network line is properly
connected. (Both of LED lamps of the device ports
should be on or blink if the line is correctly connected.)
For the wireless network, check if the wireless network
adapter is properly installed. (The LED of the wireless
network adapter should be on or blink.)
To use network scan/printer functions, the PC and
device should have the same (sub) netmask and
gateway.
If connection is correct, see 4.7 Network Settings to
check networks settings.
If the problem continues, contact the network
administrator.
Cannot Send
the Scanned
File by
E-mail/FTP.
Problem
in network
connection.
Problem in
e-mail/FTP
settings
Check if network connection is correct.
Check e-mail server (SMTP) settings (server address,
authentication, ID/password).
Check if the receiver’s e-mail/FTP server address is
correct.
Contact your service provider to see if the e-mail server
supports external access.