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Mailboxes, Subscriber mailbox – CTL Lx-Lite VoiceSupport User Manual

Page 80

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Mailboxes

Subscriber Mailbox

3-46

VoiceSupport LX System Guide

Chapter 3 Customizing Voice Mail

The Transfer-only Mailbox option is commonly used for transfers to Hunt
Group extension numbers, or single line extensions that should not receive
messages through the Automated Attendant.

Use Remote Login as Direct - If this option is enabled, a user can dial a
Voice Mail extension number from his extension and then log onto the
mailbox. If the option is disabled, a user must dial the mailbox extension
number after the Voice Mail extension number to log onto the mailbox.

First Login Option - If this option is selected, the Voice Mail plays an
Announcement Message when a user logs onto a Subscriber Mailbox for the
first time. The Voice Mail plays the Announcement Message only (Option 1)
or plays the Announcement Message, then explains how to record a Mailbox
Greeting/Name, and assigns a Security Code (Option 2).

Login Announcement Mailbox - This is the number of the Announcement
Mailbox (up to 7 digits) that plays the Announcement Message when the
First Login Option (above) is enabled.

External Extension

This option lets an Automated Attendant call be transferred from the
Subscriber Mailbox to an outside telephone. If External Extension is enabled,
make sure you also do the following:

Set the External Transfer String. Voice Mail uses this string to obtain dial
tone and retransfer the call. See System Options, Transfer Strings on
page 3-80.

Verify that the Extension number for this Subscriber mailbox matches
the Mailbox number.

Select Forced Unscreened Transfers to the external extension.

External Number - Enter the number where the call should be transferred to.
The number can be up to 15 digits including any of the following special
codes:

F - Flash

P - Pause

W - Wait for dial tone

M - Monitor pause

S - Wait for sound

A - Analyzed pause