Overriding answering schedules – CTL Lx-Lite VoiceSupport User Manual
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Overriding Answering Schedules
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VoiceSupport LX System Guide
Chapter 5 System Administration
Overriding Answering Schedules
You can re-route incoming calls to any Call Routing, Message Center,
Announcement, Subscriber, Directory Dialing, or Interactive Mailbox you choose by
overriding the answering schedule. The “override mailbox” answers calls on all
ports until you turn off Answering Schedule Override. For example, if the company
must close due to bad weather, you can re-route calls to an Announcement Mailbox
that plays, Our offices are closed due to the inclement weather. Please call again
tomorrow.
To work with Answering Schedule Override:
1) Call your mailbox:
From any extension:
Get intercom dial tone
Dial the Voice Mail extension
Dial your mailbox number
If requested, dial the security code
From outside the company:
Dial the Voice Mail telephone number
If you hear the company greeting, press #
Dial your mailbox number
If requested, dial the security code.
2) Press S A (7 2) for System Administrator Menu.
3) Press S O (7 6) for Answering Schedule Override.
4) Follow the voice prompts.