CTL Lx-Lite VoiceSupport - Manual (Page 41)

Mailboxes
Creating and Customizing Answering Tables
VoiceSupport LX System Guide 3-7
Chapter 3 Customizing Voice Mail
Mailboxes
Voice Mail uses a variety of mailboxes including:
■ Announcement - Plays pre-recorded announcements to Automated
Attendant callers, such as meeting schedules or new product information.
■ Call Routing - Lets callers use the keypad to route their calls to the desired
location or features.
■ Directory Dialing - Same as Call Routing except lets the caller name-dial
an extension immediately.
■ Distribution - Lets someone record a message once and have the Voice
Mail send it to everyone whose mailbox is listed on the Distribution List.
■ Future Delivery - Lets someone record a message and have the Voice Mail
send it to any mailbox at a future date and time.
■ Guest - Lets outside vendor have a mailbox for receiving and sending
messages.
■ Interactive - The Automated Attendant asks a question or requests
information. The Voice Mail stores the responses in a mailbox that can be
accessed by the System Administrator.
■ Message Center - Lets an Automated Attendant caller leave a message in a
common mailbox without dialing codes.
■ Subscriber - This type of mailbox is assigned to an extension so that the
extension user (Subscriber) can access the Voice Mail features. A
Subscriber mailbox must also be created for the Voice Mail server.
■ Fax - Used with the Fax Mail option. See VoiceSupport LX, Setting Up and
Using Fax Mail.
■ Network - A Network Mailbox allows Voice Mail users to exchange
messages with any other Voice Mail system that allows AMIS networking.