CTL Lx-Lite VoiceSupport - Manual (Page 102)

Dial Action Tables
Key Actions
3-68 VoiceSupport LX System Guide
Chapter 3 Customizing Voice Mail
GOTO Go to a Mailbox
Lets a caller press a programmed dialpad key or dial a mailbox number in order to
be routed to a mailbox. This action is often used to daisy-chain (link) Call Routing
Mailboxes in order to create a multilayer menu tree of dialing options.
So that a caller can go to a specific mailbox, enter the mailbox number in the
Number field.
So that a caller can dial all 3-digit mailbox numbers that begin with the digit 1, enter
GOTO in the Key 1 Action field and enter XXX in the Key 1 Number field. Your DAT
will then read:
Key 1: Action: GOTO
Number: XXX
What the caller will hear and can do from that mailbox depends on the type of
mailbox to which the call is routed. For example:
When Routed to a: the caller:
Call Routing Mailbox will hear the Welcome Message and Instruction Menu and
can dial a code to route the call.
Message Center Mailbox will hear the Welcome Message, a beep, and can then
leave a message.
Subscriber or Guest
Mailbox can listen to the mailbox messages and use the Voice Mail
features.
Announcement Mailbox will hear the recorded Announcement message, such as a
movie schedule. Then the Voice Mail will hang up or send
the caller to the Instruction Menu.
Directory Dialing Mailbox will hear the Directory Dialing Message and can then dial
the letters of a mailbox owner ’s name to reach an
extension or mailbox.
Interactive Mailbox will hear the Automated Attendant ask a question or
request information.
Distribution Mailbox can record a message for the Distribution List associated
with the Distribution Mailbox. The Voice Mail will prompt:
At the tone, you can record your message for (Distribution
Mailbox number or name). After the caller finishes
recording and hangs up, the Voice Mail will send the
message to each mailbox on the Distribution List