CTL Lx-Lite VoiceSupport - Manual (Page 152)

Recording Messages
Recording Interactive Prompts
5-4 VoiceSupport LX System Guide
Chapter 5 System Administration
Recording
Interactive
Prompts You can record the prompts for an Interactive Mailbox. These prompts are usually
questions or requests for information. You must record the prompts in the order you
want them to play. The Voice Mail plays a beep after each response indicating that
the caller can record a response. After recording a response, the caller presses the
pound key to reach the next prompt.
For example: Suppose you are going to use the Interactive Mailbox to take orders.
A sample list of prompts may start with: Please record your name at the tone, then
press the pound key. Please record your address at the tone, then press the pound
key. Please record your telephone number at the tone, then press the pound key.
The Voice Mail can accommodate a total of 1600 interactive prompts for all
Interactive Mailboxes combined. The Voice Mail starts the list of prompts for each
Interactive Mailbox with the number one. You can add new prompts at the end of a
list, or you can insert new prompts anywhere in the list. In addition, you can erase
or re-record existing prompts.
To record Interactive Prompts:
1) Call your mailbox:
From any extension:
Get intercom dial tone
Dial the Voice Mail extension
Dial your mailbox number
If requested, dial the security code
From outside the company:
Dial the Voice Mail telephone number
If you hear the company greeting, press #
Dial your mailbox number
If requested, dial the security code.
2) Press S A (7 2) for System Administrator Menu.
3) Press I P (4 7) for Interactive Prompts.
4) Follow the voice prompts.