CTL Lx-Lite VoiceSupport - Manual (Page 103)

Dial Action Tables
Key Actions
VoiceSupport LX System Guide 3-69
Chapter 3 Customizing Voice Mail
LANG1 Go to Language 1
LANG2 Go to Language 2
Lets a caller press the programmed dialpad key to go to a mailbox and then hear all
system voice prompts in one of two language modes: Language 1 or Language 2. In
the DAT assigned to the Call Routing Mailbox that is processing the call, the Action
is a GOTO. After the caller presses the programmed dialpad key, the GOTO will
route the call to another Call Routing Mailbox. There, voice prompts and
instructions will play in the selected language.
Enter in the Number field the mailbox number where the call is to be transferred
For example: Suppose that Language 1 (LANG1) is English and Language 2
(LANG2) is Spanish in your Voice Mail system. Also suppose that you want to use
an instruction message that prompts a Spanish-speaking caller to press 5 in order
to hear all future voice prompts and instructions in Spanish. If you set up Key 5 in a
DAT to read as follows in the Call Routing Mailbox that is processing the call,
Key 5: Action: LANG2
Number: 812
you would route the call of any caller who pressed 5 to Call Routing Mailbox 812,
where all voice prompts and instructions would be played to the caller in Spanish.
FAX1 Record a Fax Message Plays the Fax Mail prompts then sends a carrier
tone to the sending Fax machine
FAX2 Record a Fax Message Sends a carrier tone to the sending Fax
machine.
Lets a caller press a programmed dialpad key to record a Fax Mail message to a
specified mailbox. Before recording the message, the Voice Mail will prompt: Press
the Start key on your Fax machine when you hear the tone. . . The caller presses
the Start button on the sending Fax machine and the Voice Mail records the
message.