Resetting to factory defaults – CTL Lx-Lite VoiceSupport User Manual
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Resetting to Factory Defaults
6-12
VoiceSupport LX System Guide
Chapter 6 Maintenance
To restore the most recent configuration:
1) The basic feature files for your VoiceSupport Lx unit are contained on a floppy
disk attached to the bottom of the unit. The feature files on this disk are matched
to the key code of your unit. Obtain the floppy disk and insert it into the A: drive
of the VoiceSupport Lx.
2) Point your web browser to the following URL:
http://10.10.10.20/a/vm/vmdlicm.htm
If your unit’s factory set IP address was changed, or was determined by a DHCP
server, substitute the appropriate address in the URL string above.
3) Click Go or OK on your web browser. You will access the Feature File Upload
utility on the VoiceSupport Lx. Use the upload utility to install the following basic
feature files from the floppy disk:
00000100
class
product
4) remove the floppy disk and reboot the VoiceSupport Lx.
5) Access the VoiceSupport web interface by pointing your web browser to your
unit’s IP address and log in using the default password (CTL).
6) Move the most recently saved database from the external location to the
VoiceSupport archive. Then, perform a local restore.
All system settings and recordings should now be restored to the last saved
configuration.