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Message center mailbox, Mailboxes – CTL Lx-Lite VoiceSupport User Manual

Page 65

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Mailboxes

Message Center Mailbox

VoiceSupport LX System Guide

3-31

Chapter 3 Customizing Voice Mail

Message
Center
Mailbox

A Message Center Mailbox is intended primarily for use by rotary dial callers, so
that an outside caller can leave a recorded message through the Automated
Attendant without dialing any codes. After the call is transferred to a Message
Center Mailbox, the caller will hear the Welcome Message, followed by a beep. The
caller can leave a message after the beep.

At some point in the day, someone in the company should call (log onto) the
Message Center Mailbox, listen to each message, and then forward it to the
appropriate person's mailbox.

To create/edit Message Center Mailboxes:

1) Select Mailbox Options Edit from the Customize section of the main menu and

then select the mailbox to edit by using the Filter button and Number buttons at
the top of the screen. Once a Message Center Mailbox has been selected, the
General tab of the Mailbox Options screen for that mailbox is displayed.

2) Select or type in the desired settings for each of the following data fields:

Type - If you selected a mailbox number of a Message Center Mailbox, this
field will already contain Message Center. Otherwise, click the scroll down
list and select Message Center.

Security Code - Password protect the mailbox by entering a security code,
up to six digits in length. If no security code is desired, enter None.

Name - If desired, you can assign a name to this mailbox, up to 25 alpha-
numeric characters. The name will appear on system reports. If you don’t
want to name the mailbox, enter None.