CTL Lx-Lite VoiceSupport - Manual (Page 150)

Recording Messages
Recording Names for Subscriber Mailboxes
5-2 VoiceSupport LX System Guide
Chapter 5 System Administration
Recording
Names for
Subscriber
Mailboxes A name should be recorded to identify each Subscriber Mailbox in the Voice Mail
system. The name recording may last up to 10 seconds. Either the System
Administrator or the Subscriber to whom the mailbox belongs may record the name
for each Subscriber Mailbox.
Once a Subscriber Mailbox name is recorded, the Automated Attendant will play the
name to caller rather than the extension number in the voice prompt. For example:
Suppose you recorded the name “Joe Smith” for Subscriber Mailbox 303. If a
transfer to extension 303 is incomplete because that extension is busy, the
Automated Attendant will prompt Joe Smith is busy rather than Extension 303 is
busy.
To record, listen to, or erase a name for a Subscriber Mailbox:
1) Call your mailbox:
From any extension:
Get intercom dial tone
Dial the Voice Mail extension
Dial your mailbox number
If requested, dial the security code
From outside the company:
Dial the Voice Mail telephone number
If you hear the company greeting, press #
Dial your mailbox number
If requested, dial the security code.
2) Press S A (7 2) for System Administrator Menu.
3) Press N (6) for Mailbox Name.
4) Follow the voice prompts.
Notes
Subscribers may record their own mailbox names instead of the System
Administrator:
Call your own mailbox.
Press 0 for the Main Menu.
Press R N (7 6) to enter the Recording Mode for recording the name
You cannot record a name for a Future Delivery or Distribution mailbox