Before you begin, Technical support services, Before you begin technical support services – Rockwell Automation 2711E-ND1 PanelBuilder 1400E Reference Manual User Manual
Page 11

Preface
P–4
Publication 2711E-820 – January 1998
User Manual refers to the PanelBuilder 1400e Configuration
Software for Windows User Manual. Other user manuals are referred
to by their full names.
Before you begin, you should install and know how to operate the
following equipment and software:
•
a personal computer with at least a 486, 25-MHz microprocessor;
at least 8 MB Random Access Memory (RAM) for Windows
3.1/95 (although 16 MB RAM is recommended for Windows 95);
at least 32 MB RAM for Windows NT; and a SVGA monitor with
256 colors (recommended). For users working with imported .dxf
files, at least 16 MB RAM is required.
If you want to resize graphic images in PanelBuilder, set your
display adapter to 65,536 colors.
•
Microsoft Windows 3.1 and above, Windows 95, or
Windows NT 4.0
•
the family of PLCs you’ll be monitoring and controlling
You should also be familiar with these manuals:
•
Getting Started with PanelBuilder 1400e Configuration Software
for Windows
•
PanelBuilder 1400e Configuration Software for Windows User
Manual
If you have questions about PanelBuilder, please consult the manuals
or the online Help first. If you can’t find the answer, take advantage
of our Technical Support Fax Back system, available 24 hours a day,
7 days a week at 1-440-646-5436, or browse through our technical
support document library at http://www.ab.com/mem/prodserv/
services/technotes/techmain.html on the World Wide Web.
Alternatively, contact:
Allen-Bradley
Technical Support
1 Allen Bradley Drive
Mayfield Heights, Ohio 44124-6118
or call 1-440-646-6800 or fax 1-440-646-6890 for technical support
between 8
AM
and 5
PM
(EST), Monday to Friday.
Please have the serial number for your software ready when you call,
or include it on your fax. You can find this number:
•
on the Software Registration card that was shipped with your
software
•
on the screen that appears when you start PanelBuilder
•
in the main Help menu, when you choose “About”
Before You Begin
Technical Support
Services