Rockwell Automation 57RF RFID ICODE Handheld Interface User Manual - Manual (Page 95)

Rockwell Automation Publication 57RF-UM001A-EN-P - September 2011 95
Chapter
8
Troubleshooting
Frequently Asked
Questions My RFID ICODE handheld interface does not respond when I press the
power button.
• Is the unit in Suspend mode?
• If battery-powered, check the batteries.
• Are all cables connected properly:
– Is the power supply plugged into an active AC outlet?
– Is the power connector securely plugged into the RFID ICODE
handheld interface?
I changed my system settings, but when I turn on the RFID ICODE
handheld interface, my settings are gone.
• You must save the registry after making any system or configuration
changes. See Manually Saving the Persistent Registry on page 36 .
I transferred files to the RFID ICODE handheld interface from my host
computer, but when I turn on the RFID ICODE handheld interface my
transferred files are missing.
• To store transferred files permanently, you must file copy the files into
internal flash memory or a compact flash card.
Occasionally, transferred files can be hidden from view, double-click My
Computer, select Options from the View menu and clear all boxes.
I cannot connect to the development system using ActiveSync.
• Did you install ActiveSync using the Administrator account?
• Check the cable connections.
• Check the serial communications configuration.
• Make sure the correct COM port is available.
• In ActiveSync, check the Connection Settings for the connection type you
are using (USB, Serial or Ethernet).
The screen is too light or too dark.
• Adjust the brightness via the brightness control in the Control Panel.
The stylus is not responding properly.
• The screen is not calibrated correctly to interpret the screen taps. You need
to recalibrate the screen.