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Solutions to common problems and customer support, Frequently asked questions, Appendix a – Apple LiveType 2 User Manual

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Solutions to Common Problems
and Customer Support

If you run into problems while working with LiveType, there are several resources you
can use to find a solution.

 This appendix: This appendix includes information about some of the most frequent

issues users encounter.

 Late-Breaking News: A late-breaking news page in the LiveType Help menu provides

last-minute information that didn’t make it into the manual. Be sure to consult this
help page as soon as you install LiveType.

 AppleCare Knowledge Base: AppleCare Support maintains a database of common

support issues that is updated and expanded to include new issues as they arise. This
is an excellent, free resource for LiveType users. To access the AppleCare Knowledge
Base, go to the AppleCare support page at

http://www.apple.com/support

.

 AppleCare Support: There are a variety of support options available to LiveType

customers. For more information, see the Apple Professional Software Service &
Support Guide
that comes with your Final Cut Pro documentation.

Frequently Asked Questions

Some fonts appear to shake in the preview movie.
 Because LiveType uses a small sampling for low-quality previews, some images may

be missing pixel data that provides smoother movement. Increase your quality
settings in the Project Properties dialog to produce smooth results.

My images appear pixelated.
 If you render a preview, your movie is displayed in low resolution and appears a bit

pixelated. Also, if you size your elements beyond their original size, some pixelization
may occur.