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Solving problems 103 – Konica Minolta Magicolor 3300DN User Manual

Page 111

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Solving Problems

103

Printer takes
too long to start
when you are
replacing the
imaging unit.

The printer takes
approximately 6
minutes to warm up
when a new imaging
unit is installed.

Wait. No action needed.

Printer stops
and displays
one of the fol-
lowing mes-
sages:

INVALID ID

FUSER UNIT
INVALID ID

IMAGING

UNIT
INVALID ID

TONER CAR-

TRIDGE

The printer has
detected a
nongenuine
KONICA MINOLTA
consumable: fuser
unit, imaging unit, or
toner cartridge.

To resume printing and to prevent
permanent damage to your
KONICA MINOLTA printer, replace
the consumable with a genuine
KONICA MINOLTA consumable.
If you are already using a genuine
KONICA MINOLTA consumable and still
receive this error, contact Technical
Support. Refer to the Service & Support
Guide or www.konicaminolta.net/printer/.

Not all pages
print.

The printer has the
wrong kind of cable,
or the printer is not
configured for the
correct cable and
port.

Check your cable.

The Cancel key was
pressed.

Make sure no one pressed the Cancel key
while your job was printing.

The media tray is
empty.

Check the message window to see if the
tray you are using is out of media.

Printer resets
or turns off fre-
quently.

The power cord is
not properly con-
nected to the AC out-
let.

Turn off the unit, confirm that the power
cord is properly connected to the AC outlet,
and turn the unit back on.

A system error
occurred.

Contact Technical Support with the error
information. Refer to the Service & Support
Guide or www.konicaminolta.net/printer/.

Symptom

Cause

Solution

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