Konica Minolta Magicolor 3300DN - Manual (Page 109)

Solving Problems 101
Duplex unit
jams. The wrong media is being used. Use media that is approved for
your printer. Refer to “Media” on
page 21.
Plain paper and stock up to 28 lb
bond (105 g/m²) can be auto-
duplexed. For heavier weights,
manual duplexing is required. To
manually duplex, remove the
media, flip it over, and reload it.
We recommend not mixing media
types in your media tray. For the
exception, see “Transparency
(OHP) media being fed from the
upper or optional trays is not feed-
ing correctly.” on page 100.
Do not duplex envelopes, glossy
stock heavier than 28 lb bond (105
g/m²), labels, thick stock heavier
than 28 lb bond (105 g/m²), or
transparencies.
Media may still be jammed. Recheck the paper path and make
sure you have removed all of the
media jams.
Open and close the
front door to reset the printer.
If you are manually duplexing,
media jams may occur if the
printed sheet(s) reinserted are
not entirely flat. Remove the jammed media, then
remove the media from the tray
and flatten it out.
Symptom Cause Solution