2 others, 3 error message, Others -5 – Konica Minolta BIZHUB C652DS User Manual
Page 289: Error message -5
bizhub C652/C652DS/C552/C552DS/C452
15-5
15.2
Cannot configure the settings/Cannot print according to the settings
15
15.2.2
Others
15.2.3
Error message
The punch position is not as ex-
pected.
The orientation setting is not
correct.
Check the punching position in
the printer driver settings.
Combination fails; pages are not
combined, but are printed sepa-
rately.
Originals having different orien-
tations are combined.
Align the orientations of the origi-
nal.
The overlay is not printed prop-
erly.
Memory of the computer may
be insufficient.
Simplify the overlay to reduce the
data size.
Overlay data was created in
color.
For color overlay data, the overlay
is printed in color even if Gray
Scale is selected with the PCL
driver.
Garbled characters are detect-
ed when printing.
It may be impossible to obtain
any outline image from the OS.
If garbled characters are detected
while printing data using the PCL
driver, set download fonts to bit-
map fonts, and set printer fonts to
OFF.
Images are not printed properly.
Memory of the computer may
be insufficient.
Simplify the images to reduce the
data size.
Paper is not fed from the speci-
fied paper source.
Paper will not be fed from the
specified paper source if that
paper source is loaded with pa-
per of a different size or orienta-
tion.
Load the paper of the appropriate
size and orientation into the de-
sired paper source.
The user authentication or ac-
count track setting field is
grayed out and cannot be spec-
ified.
User authentication or account
track may be disabled on the
Windows printer driver.
In the "Configure" tab, enable
user authentication or account
track.
Problem
Possible Cause
Remedy
Problem
Possible Cause
Remedy
Cannot install the printer driver.
It has already been installed in
Windows Vista/Server 2008 as a
printer compatible with the Web
service print function.
If you try to install a printer driver
in Windows Vista/Server 2008 by
use of the Web service print func-
tion, it is recognized as installed
before the actual installation is
completed. Uninstall the printer in
the "Network" Window, and then
install it again.
Message
Cause and remedy
Cannot connect to the network.
A connection to the network was not able to be established. Make
sure that the network cable is correctly connected. In addition, make
sure that "Network Settings" in "Administrator Settings" have been
correctly configured.