HP XP P9500 Storage - Manual (Page 621)

Troubleshooting procedures provided by BCM Monitor
This section describes the troubleshooting procedures provided by BCM Monitor.
Logs collected by BCM Monitor
Table 111 (page 621) shows the different log types, the information collected for each log type,
and the output locations for each log type.
Table 111 Logs collected in the BCM Monitor
Output Location Collected Information Log Type
SYSTSPRT or the console BCM Monitor log • Startup messages
•
Monitoring action messages
•
Monitoring result messages
• Stopping messages
Same as Business Continuity Manager 1 Business Continuity Manager log
Same as Business Continuity Manager
1, 2
CLI command execution log
1 For details on logs collected by Business Continuity Manager, see “Log Types” (page 649) .
2
In BCM Monitor, logs are not collected by using the YKQUERY command, which is used to obtain the statuses for cycles,
nor by using the YKEWAIT command, which is the command used before a CLI command is issued.
When a BCM Monitor Instance Cannot Start
Table 112 (page 621) lists the events and actions to take when a BCM Monitor instance is unable
to start. In the Event column, go down in the order listed and locate the first description that matches
the event that is occurring, and then use the action in the Action column to solve the problem.
Table 112 Events and actions to take when a BCM Monitor instance cannot start
Action Event
Check the region size of BCM Monitor,
and then restart BCM Monitor. BCM Monitor terminates abnormally with a system completion code 878.
Make sure that the SYSTSPRT DD
statement is specified correctly and then
restart BCM Monitor. The following message is displayed: IEC130I SYSTSPRT DD STATEMENT
MISSING
Make sure that the STEPLIB DD
statement is specified correctly and then
restart BCM Monitor. The following message is displayed: IEC130I SYSTSIN DD STATEMENT
MISSING
Make sure that the STEPLIB DD
statement is specified correctly and then
restart BCM Monitor. IKJEFT01 terminates with return code 12 immediately after starting.
Make sure that the YKMONOPT DD
statement is specified correctly and then
restart BCM Monitor. The following message is displayed: IEC130I YKMONOPT DD STATEMENT
MISSING
Make sure that the YKMONCG DD
statement is specified correctly and then
restart BCM Monitor. The following message is displayed: IEC130I YKMONCG DD STATEMENT
MISSING
Make sure that the DD statement is
specified correctly, and then restart
BCM Monitor. The IEC141I message is displayed. BCM Monitor terminates abnormally
with a system completion code 013.
Take appropriate action according to
the displayed message. The IEC141I message is not
displayed.
Troubleshooting procedures provided by BCM Monitor 621