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Warning, Nwarranty and service – Yokogawa 2-Wire Dual Channel Transmitter/Analyzer FLXA21 User Manual

Page 5

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IM 12A01A02-01E

5th Edition : Oct. 31, 2013-00

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For Explosion proof (Intrinsically safe type)

WARNING

Electrostatic charge may cause an explosion hazard. Avoid any actions that cause the generation

of electrostatic charge, e.g., rubbing with a dry cloth. Because the enclosure of the FLXA21

2-Wire Analyzer, if it is mounted in an area where the use of category 1 G Zone 0 apparatus is

required, it must be installed such, that, even in the event of rare incidents, ignition sources due

to friction sparks are excluded.

Figure 1 Warning label

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Warranty and service

Yokogawa products and parts are guaranteed free from defects in workmanship and material

under normal use and service for a period of (typically) 12 months from the date of shipment from

the manufacturer.
Individual sales organisations can deviate from the typical warranty period, and the conditions of

sale relating to the original purchase order should be consulted. Damage caused by wear and

tear, inadequate maintenance, corrosion, or by the effects of chemical processes are excluded

from this warranty coverage.
In the event of warranty claim, the defective goods should be sent (freight paid) to the service

department of the relevant sales organisation for repair or replacement (at Yokogawa discretion).

The following information must be included in the letter accompanying the returned goods:

• Part number, model code and serial number
• Original purchase order and date
• Length of time in service and a description of the process
• Description of the fault, and the circumstances of failure
• Process/environmental conditions that may be related to the failure of the device.
• A statement whether warranty or nonwarranty service is requested
• Complete shipping and billing instructions for return of material, plus the name and phone

number of a contact person who can be reached for further information.

This manual is related to the following products: