Datamax-O'Neil A-Class Mark II Operator’s Manual - Manual (Page 120)

110 A-Class Mark II
Fault Messages (continued)
Displayed Message Description Possible Solution(s)
HEAD CLEANING FAULT
Scheduled cleaning has
exceeded three times the
selected distance.
Clean the printhead (see Section
5.6.1).
OUT OF STOCK
The printer cannot detect
the presence of media.
Examine the printer for media then
proceed accordingly:
•
If the printer is out of stock, load
media; or,
•
If stock is loaded, ensure that the
Media Sensor is calibrated (see
Section 3.4), properly positioned
(see Section 3.2) and, if the
media has large gaps that the
PAPER OUT DISTANCE is adjusted
(see Section 4.2.1).
POSITION FAULT
Possible causes include a
firmware update, a power
failure or reset during a
ribbon, out of stock or TOF
fault, and incomplete
calibrations.
Press the FEED Key in an attempt to
identify and then clear the fault.
Perform calibration (see Section 3.4).
PRINT ENGINE FAULT
A problem within the print
logic has been detected. Cycle printer power OFF and ON. If the
fault does not clear, call for service.
RAM FAULT
A memory failure has been
detected.
Cycle printer power OFF and ON. If the
fault does not clear, call for service.