Datamax-O'Neil A-Class Mark II Operator’s Manual - Manual (Page 116)

106 A-Class Mark II
General Resolutions (continued)
Problem Possible solution
Poor print quality:
Check the following possibilities:
• Check the Leveling Cam for correct adjustment (readjust if
necessary; see Section 5.3.1);
• Review the print quality controls (adjust if necessary; see Section
3.5);
• If using thermal transfer, check the media and ribbon compatibility
(use a recommended combination; see Section 7.2); or,
•
Check for a dirty Printhead (clean it if necessary; see Section
5.6.1).
Skips labels when
printing:
Check the following possibilities:
•
Calibrate the printer (see Section 3.4);
•
Adjust the Media Sensor (see Section 3.2); or,
• If the label format is within 1/8 inch of the media’s edge, reduce or
move the format slightly away.
6.1.2 Warning and Fault Messages
The printer displays messages when the possibility of a problem or an actual fault occurs.
Depending upon the displayed message, find the possible action or solution in the tables
below.

Warning and Fault Messages do not appear when in Menu or Test mode.
Warning Messages
Displayed for about three seconds, Warning Messages assume a low priority and indicate
a pending change in printer configuration, or an operating condition that could lead to a
fault.