Datamax-O'Neil A-Class Mark II Operator’s Manual - Manual (Page 109)

A-Class Mark II 99
Firmware Update Error Messages
Displayed Message Descriptions / Possible Causes / Solutions
DECOMPRESSION ERROR
An error occurred during the decompression and transfer of file data
from cache storage into the Flash memory. Confirm the firmware
version and try the download again; however, if the problem
continues call for service.
ERROR ERASING FLASH
Flash memory could not successfully be erased. Defective Flash
memory is a possible cause. Try the download again; however, if the
problem continues call for service.
ERROR WRITING FLASH
The program could not successfully be written into Flash memory.
Defective Flash memory is a possible cause. Try the download again;
however, if the problem continues call for service.
HARDWARE MISMATCH
The firmware downloaded is not compatible with the Main Logic CCA,
is for a different model printer, or is not supported by the boot loader
version. See CONFIGURATION LEVEL, Section 4.2.4, for details.
INVALID SOFTWARE
A error was detected during download, possible causes and solutions
include:
•
An invalid or corrupted file was downloading. Try resaving the file
to the host. Download the file to the printer.
•
A communications error occurred. Recheck the cabling and port
settings.
SOFTWARE MISMATCH
The software level being installed is not authorized for this printer.
See PRINTER KEY, Section 4.2.4, for details.