Datamax-O'Neil A-Class Mark II Operator’s Manual - Manual (Page 101)

A-Class Mark II 91
5.6.1 Cleaning the Printhead
When bar codes become unreadable or if streaks appear in text and graphics, the printhead may
need cleaning. Debris buildup, left unattended, can reduce the printhead service life. (See Section
4.2.1 to program cleaning prompts.) Depending upon the media and parameters used, different
cleaning methods are recommended, as detailed below:
Never use a sharp, hard or abrasive object on the printhead.
 Streaks can indicate a dirty or faulty printhead.
Proper cleaning is critical. To maintain peak performance of
the printer, Datamax-O’Neil offers a complete line of cleaning
products including pens, cards, films and swabs. Visit our
website at
http://www.datamaxcorp.com/media/products/cleaning to
learn more. Certified Datamax-O’Neil – The worry free
choice for optimal printer performance.
Cotton Swab Procedure (for users of direct thermal media, or thermal transfer media with wax
ribbon):
1. Turn OFF and unplug the printer. Open the cover and raise the Head Lift Lever. Wait a minute
for the printhead to cool. Remove media and ribbon from the printer.
2. Using a Cotton Swab moistened (not soaked) with isopropyl alcohol, clean the Printhead and its
Burn Line.