Datamax-O'Neil A-Class Mark II Operator’s Manual - Manual (Page 111)

A-Class Mark II 101
5.10 Fonts
Downloading Kanji, Hangul and Chinese Fonts
KANJI, HANGUL and CHINESE fonts can be downloaded and stored in a printer module. Font files
are identified by part number and are protected by lock bits, which unlocked by entering the
correct 6-digit code via the Control Panel. The printer can be easily and quickly updated:
A. Identify then download onto your computer’s hard drive the desired file for the printer from our
web site at ftp.datamaxcorp.com
B. Call to get the unlock code and enter it into the printer. Turn OFF the printer.
C. Turn OFF the printer. Connect your computer to the printer via the parallel or USB port, and
then turn ON the printer.
D. Using the Windows print driver, open the Printer Properties box and select the 'Tools' tab. Then,
from the 'Action' drop-down box, select 'Send File to Printer.'
E. When prompted, browse to the downloaded font file on your computer's hard drive (or floppy
disk) and then send that file to the printer.
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If protected, the destination module must first be unprotected.
With a successful download and installation, the printer will reset. Installed fonts can be identified
by part number and appear on the configuration label (and system display). The following table
lists possible font downloading messages:
Font Download Messages
Displayed Message Descriptions / Possible Causes / Solutions
ACCESS DENIED
FILE EXISTS
A font file of the same name already exists in memory.
ACCESS DENIED
SOFTWARE MISMATCH
The printer has an insufficient configuration level for an encrypted
plug-in, an unlocked font bit, or key mismatch. Verify the
Configuration Level of the printer by examining the Printer Key then
compare it to the software level requirement for the file being
installed.
INVALID HEADER
A wrong file format, file header is corrupt or a transmission error has
occurred. Confirm the font version and try the download again;
however, if the problem continues call for service.
INVALID IMAGE
The download content was corrupted or a transmission error
occurred. Check for corruption by printing a configuration label or by
looking at the system window; a double question mark before the
plug-in part number indicates corruption. Try the download again;
however, if the problem continues call for service.
SUCCESSFUL
The file was successfully installed; the printer will perform an
automatic reset.