Pitney Bowes DM550 User Manual
Page 167
SV61436 Rev. B
10-7
DM500™ and DM550™ Digital Mailing System Operating Guide
Envelope Feeding Problems
Description
Possible Causes
Solution
Envelope(s) getting
jammed
(continued)
You are using envelopes that have
dimensions that are outside the
acceptable ranges.
To clear a jam in the transport deck:
1. Pull out on the transport release
knob.
2. Remove the envelope.
3. If the jam occurred before the
system applied postage to the
envelope, the system will now print
the postage on a tape. Apply the
postage tape to the envelope.
4. Push the transport deck back up
until it snaps into position.
5. Make sure the transport deck is
level with the feed deck.
6. Run a test pattern to make sure
the printhead is not damaged.
Refer to Printin� a Test Pattern in
Chapter 9 in this guide.
Transport Deck
Transport Release
Knob