Pitney Bowes DM550 - Manual (Page 100)

6-2 SV61436 Rev. B
6 • Adding Postage
Your Postage
Meter
The postage meter on your mailing system is a Postal Security Device
(PSD) that incorporates the latest technology approved by the United
States Postal Service to secure funds. This technology eliminates the
need to perform physical inspections thereby making the system easier
and more convenient to use. The PSD contains the funds and performs all
of the calculations necessary to print meter stamps that comply with the
latest USPS standards.
The United States Postal Service (USPS) licenses your meter and re-
quires a modem inspection of the meter. Each time you refill your meter
or check your Postage By Phone® System account balance, the Pitney
Bowes Data Center automatically performs a postal inspection.
If the meter in your mailing machine has not detected a modem refill
transaction in 90 days, the message “Inspection Due” displays on the
IntelliLink® Control Center main screen.
If the meter has not detected a refill in 120 days, the message “Inspection
Required” displays and you cannot use your meter.
In either case you must perform a refill. If you don’t need to add funds at
this time, check your Postage By Phone® System account balance (see
Checkin� Your Posta�e By Phone ® Meter Payment System Account Ba��-
ance in this chapter). This satisfies the inspection requirements.
If you have questions, call the Postage By Phone® System number. Refer
to the Pitney Bowes Contact Information List at the front of this guide for
the phone number.
Postage By
Phone ®
Postage By Phone® Meter Payment System is a Pitney Bowes service
that you use to add postage to your meter. You can access the Postage By
Phone® System 24 hours a day, 7 days a week through your IntelliLink®
Control Center. For more information, refer to the Postage By Phone®
System materials furnished with your system.
If you need assistance with Postage By Phone® System
If you need assistance, have your account number ready and call the
Postage By Phone® System number. Refer to the Pitney Bowes Contact
Information List at the front of this guide for the phone number.
USPS Rekey
Requirements
The United States Postal Service (USPS) also requires, for security rea-
sons, that the meter keys expire after 3-6 years. Meter keys are crypto-
graphic codes that your system uses to protect your funds during printing
and when connecting to your account.
When the meter keys expire, the system reports that a rekey operation is
required.
To rekey your meter, perform a refill. This upgrades the keys. If you do
not perform a refill within three months of the rekey message, the system
locks the meter and does not allow you to print postage.
You may still perform a refill to upgrade the keys and resume operation.