Kofax Communication Server 10.0.0 - Manual (Page 54)

TC/WEB TCWEB_USER_60100
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3.7.8 Creating or Editing a Timeslot
If the greeting should be played at different times on different days, or whether it should be played in the morning
and evening, these are two separate timeslots that use the same greeting but have different time settings.
If several timeslots are configured with overlapping time ranges, the timeslot that has started most recently will
be used. The schedule accurately displays which timeslot is active.
Note: With the hyperlink (URL), only users having the right to open the inbox of the original recipient can access
the message.
Forwarding the message from the mail client (Lotus Notes, etc.) does not work if the recipient is not a KCS user
or does not have the right to open the Inbox of the original recipient. To forward the message to someone
without this right, the user must forward the message in TC/Web.
3.8 Default Message Template
3.8.1 Select Default Template
The default message template is the message the
users start with when composing a new message. It
can contain all the components of a message: cover
sheet, recipient list, subject, send options, and
message text. It may also be empty. The purpose of
having a default template is to save the user
‟s time
and trouble of specifying the same message
components over and over again.
Default templates for existing users can be set by
clicking Options > Identity on the main menu.
The Identity page opens. Click Set to select the
default template. Select a message from the list;
then click Set as template.
Any document selected by the user will be used as a
template for all subsequent messages until the user
changes the default again.
A confirmation message is displayed and Identity
page will indicate the file name of the current default
template.
To remove the default template, click Clear on the
Identity page.
If the user has administrator rights, he/she can set or
remove default templates for other users through the
user list on the
„User‟ page.
Picture 119: Identity link in main menu
Picture 120: Identity page – set default template
Picture 121: Select default template
Picture 122: Successful setting of default template
Click New Timeslot or Edit Timeslot to displayed a
form for editing the properties of the timeslot.
A timeslot is very simple; it specifies which greeting
to play and when to play it.
Which greeting to play is specified with a dropdown
menu. Buttons allow you to create a new greeting or
edit an existing greeting.
The time to play the greeting is set by choosing the
start and end time, and on which days to play it in this
time range. Picture 118: Timeslot editor