Kofax Communication Server 10.0.0 - Manual (Page 20)

TC/WEB TCWEB_USER_60100
©Kofax
20 / 77
2.2.4.4 History View
The History view displays the history of the
message.
The following actions are logged to the message
history:
Sent: Each time a message was sent within
the KCS system.
Split: In TCfW it is possible to split and
distribute incoming faxes.
Saved: Download messages using the image
viewer in TC/Web Access.
Printed: Print messages using the image
viewer in TC/Web Access.
Displayed: Each time the message is
displayed using TC/Web Access.
Attachment: Each time an attachment in the
message is opened by the user
Picture 41. History view
Additionally, TC/Web can display log entries, which were created by TCOSS. The following actions are
supported:
Open: Message is opened from the mail system (open mail entries, not short-term archive)
Reactivate: Mail entry is reactivated
Priority: Priority of mail entry is changed
Update: Mail entry update other than reactivate or priority change
Cancel: Mail entry is cancelled
Reject: Mail entry is rejected
Terminate: Negative termination of mail entry other than cancel or reject
Complete: Positive termination of mail entry
Distribute: Message distributed
Return: Message rejected and returned to sender
Correct: Recipient corrected
Every history entry displays what kind of action was performed, by whom, and when.
For the Sent action, information about the recipient is available.
For the Split action, the reception time of the original message is displayed.
Note:
There is no possibility to filter for a certain user.
The system is configured to display up to a certain number of the most recent actions.
Because the information is coming from the archive, there can be a delay before the most recent actions
are displayed.