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Kofax Communication Server 10.0.0 User Manual

Page 18

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TC/WEB

TCWEB_USER_60100

©Kofax

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2.2.3.5 Explanation of Icons

Inbox:

unread messages

locked unread message

read message

deleted message

message sent with high priority

message sent with low priority

Outbox:

waiting

waiting locked

sent OK

cancelled

problems

sending

sending locked

active

active locked

Number locking means that out of two or more send orders to the same telephone number only one
can be active at any time.

If the priority of a message is not “normal”, an icon
representing the priority will be displayed before the
subject in the Message view.

Message priorities High1-High10 can be configured
to be displayed wherever the priority icons are
displayed. Next to the red exclamation mark icon, a
number between 1 and 10 is drawn for priorities
High1 to High10.

Picture 37: Priority of the message

2.2.4 Message View

2.2.4.1 General

The message view is used to show any message in TC/Web no matter what tool it might have been opened
from. The view provides many of the same actions that are available from the message list tools, Reply, Reply to
all, Forward, Mark Completed.

The message view is also used in the Metamail product to provide access to attachments stored on the server
such as Fax or Voicemail.

Up to four buttons at the top of the message view allow the user to see different views of the message:

Text View
Image View
History View
Attachments

The user can configure the default view in the Options>Settings tool.