Kofax Communication Server 10.0.0 - Manual (Page 3)

TC/WEB TCWEB_USER_60100
©Kofax
3 / 77
TABLE OF CONTENTS
1. INTRODUCTION .............................................................................................................................................. 6
1.1 Features ....................................................................................................................................................... 6
1.2 Requirements ............................................................................................................................................... 6
1.2.1 Browser -------------------------------------------------------------------------------------------------------------------- 6
1.2.2 Java VM Version -------------------------------------------------------------------------------------------------------- 6
1.2.3 Browser Settings -------------------------------------------------------------------------------------------------------- 6
2. STANDARD FEATURES ................................................................................................................................. 7
2.1 Getting Started ............................................................................................................................................. 7
2.1.1 Login Errors --------------------------------------------------------------------------------------------------------------- 7
2.1.2 User Inactivity Timeout------------------------------------------------------------------------------------------------- 9
2.1.3 General View After Login ---------------------------------------------------------------------------------------------- 9
2.1.4 User Manual in HTML Format ---------------------------------------------------------------------------------------- 9
2.1.5 Toolbar -------------------------------------------------------------------------------------------------------------------- 10
2.1.6 Message Views --------------------------------------------------------------------------------------------------------- 10
2.1.7 Tool View ----------------------------------------------------------------------------------------------------------------- 11
2.1.8 Logout --------------------------------------------------------------------------------------------------------------------- 14
2.2 Opening Messages .................................................................................................................................... 14
2.2.1 Preview ------------------------------------------------------------------------------------------------------------------- 14
2.2.2 Outbox Actions ---------------------------------------------------------------------------------------------------------- 15
2.2.3 Inbox Actions ------------------------------------------------------------------------------------------------------------ 16
2.2.4 Message View ---------------------------------------------------------------------------------------------------------- 18
2.2.5 Message Properties --------------------------------------------------------------------------------------------------- 22
2.3 Outbox ........................................................................................................................................................ 22
2.3.1 Long Text for Error Codes ------------------------------------------------------------------------------------------- 22
2.3.2 Output Outbox as Text File ------------------------------------------------------------------------------------------ 23
2.4 Sending a Message.................................................................................................................................... 23
2.4.1 New Message Tool ---------------------------------------------------------------------------------------------------- 24
2.4.2 Cover Page Selection ------------------------------------------------------------------------------------------------- 24
2.4.3 Address Book Tool ----------------------------------------------------------------------------------------------------- 25
2.4.4 Manage Attachments -------------------------------------------------------------------------------------------------- 25
2.4.5 Voice Attachments ----------------------------------------------------------------------------------------------------- 26
2.4.6 Send Options ------------------------------------------------------------------------------------------------------------ 26
2.4.7 Sending a Message for Authorization ----------------------------------------------------------------------------- 27
2.4.8 Resubmit a Message -------------------------------------------------------------------------------------------------- 28
2.4.9 Send Confirmation for Previously Sent Message -------------------------------------------------------------- 29
2.5 Recipients ................................................................................................................................................... 29
2.5.1 Address Books ---------------------------------------------------------------------------------------------------------- 29
2.5.2 Creating and Editing Recipients ------------------------------------------------------------------------------------ 30
2.5.3 All Address Books Option for System User Administrator ---------------------------------------------------- 30
2.6 Distribution Lists ......................................................................................................................................... 31
2.6.1 Creating or Editing a Distribution List ----------------------------------------------------------------------------- 32
2.6.2 Changing the Recipients of a Distribution List ------------------------------------------------------------------ 32
2.6.3 Importing Recipients from a Text File ----------------------------------------------------------------------------- 32
2.6.4 Exporting Distribution Lists to a Text File------------------------------------------------------------------------- 36
2.6.5 Downloading Fax OCR Cover Sheets----------------------------------------------------------------------------- 37
2.7 Options ....................................................................................................................................................... 38
2.7.1 Identity -------------------------------------------------------------------------------------------------------------------- 38
2.7.2 Password Options ------------------------------------------------------------------------------------------------------ 38
2.7.3 Addresses ---------------------------------------------------------------------------------------------------------------- 38
2.7.4 Events --------------------------------------------------------------------------------------------------------------------- 39
2.7.5 Change Password ----------------------------------------------------------------------------------------------------- 39