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Kofax Communication Server 10.0.0 User Manual

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3.4.4 Job Monitoring

There are three tools for job monitoring:

Active Jobs

– Displays jobs that are queued

or are currently being sent.

Problem Job Items

– Displays each

individual send order that could not be
delivered to its address.

Completed Jobs

– Displays jobs having

already been sent.

The Problem Job Items tool is only available to
system administrators.

A user with the right to administer all users requires
also the right to list all users‟ outboxes.
A user with the right to administer a group requires
also the right to list all group‟s outboxes.

Picture 102: The job tools

3.4.4.1 Active Jobs

The Active Jobs tool displays all queued and currently sending jobs.

Jobs can be cancelled, or the priority of a job can be changed.

The status icons for jobs are the same as in the outbox.

The status icon is a checkmark when the job is complete.

Clicking on a job opens a tool which displays all of the individual send orders of the job.

Picture 103: Active jobs

Available columns are:

Id

– JobID

Originator

– Job originator

Originator Group

– Originator group

Subject

– Subject of the message to be sent

Distribution Lists

– List of distribution lists for the current job

Time

– Date/Time for the current job

Total

– Total number of messages to be sent

Sent

– Number of messages already sent

Failed

– Number of failed messages

Open

– Number of messages still to be sent

3.4.4.2 Problem Job Items

The problem job items tool displays all send orders from jobs that could not be successfully sent.