Kofax Communication Server 10.0.0 - Manual (Page 51)

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3.6 Metamail
The Metamail product saves storage capacity on linked mail systems (for example Microsoft Exchange).
Normally, a user receives a fax as an image attachment in a message in the mail client.
With the Metamail feature, a user receives an internet hyperlink in the message instead. Clicking the link opens
the TC/Web message in a web browser where the attachment can be accessed.
Note: With the hyperlink (URL), only users having the right to open the Inbox of the original recipient can access
the message. Forwarding the message from the mail client (Lotus Notes, etc.) will not work if the recipient is not
a KCS user or does not have the right to open the Inbox of the original recipient. To forward the message to
someone without this right, the user must forward the message in TC/Web.
3.7 Voice Settings
The Voice Settings tool allows a user to manage their voicemail greetings via the web. A user can create new
greetings, edit their settings, and delete greetings. Greetings can either be recorded via a telephone or audio
files can be uploaded via the web tool. Weekly schedules can be created, allowing users to choose which
greetings should be played at which time of day and on which day of the week.
Instead of getting a fax as image attachment in the
mail client, the mail contains a hyperlink (URL) to the
fax.
Picture 109: Receiving fax
When the hyperlink is clicked, the login screen of
TC/Web Access appears.
TC/Web can be configured so that a user does not
have to log in to access a Metamail message.
Picture 110: Metamail login
After correct identification (either login screen or
“Autologon”) the message will be displayed.
The default view for messages opened with Metamail
functionality is always the Image view.
From the TC/Web message window, the user can
open the attachment.
A user is automatically logged out of the system
when the browser window displaying the Metamail
message is closed.
Picture 111: Metamail image viewer