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Dell OptiPlex GX280 User Manual

Page 139

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CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions located in

the Product Information Guide.

To help you troubleshoot a problem, your small form factor, small desktop, and small mini-tower computers have four lights

labeled "A," "B," "C," and "D" on the back panel. The lights can be yellow or green. When the computer starts normally, the

patterns or codes on the lights change as the boot process completes. If the POST portion of system boot completes

successfully, all four lights display solid green. If the computer malfunctions during the POST process, the pattern displayed

on the LEDs may help identify where in the process the computer halted.

NOTE:

The orientation of the diagnostic lights may vary depending on the system type. The diagnostic lights can

appear either vertical or horizontal.

Y = Yellow
G = Green

Light Pattern

Problem Description

Suggested Resolution

The computer is in a

normal off condition or

a possible pre-BIOS

failure has occurred.

Plug the computer into a working electrical outlet and press the power button.

A possible BIOS failure

has occurred; the

computer is in the

recovery mode.

Run the BIOS Recovery utility, wait for recovery completion, and then restart

the computer.

A possible processor

failure has occurred.

Reinstall the processor and restart the computer.

Memory modules are

detected, but a

memory failure has

occurred.

If you have one memory module installed, reinstall it and restart the

computer. (see "

Memory

" for instructions on how to remove and install

memory modules.)

If you have two or more memory modules installed, remove the

modules, reinstall one module, and then restart the computer. If the

computer starts normally, reinstall an additional module. Continue until

you have identified a faulty module or reinstalled all modules without

error.

If available, install properly working memory of the same type into your

computer.

If the problem persists,

contact Dell

.

A possible expansion

card failure has

occurred.

Determine if a conflict exists by removing a card (not the graphics card)

and then restarting the computer.

If the problem persists, reinstall the card that you removed, remove a

different card, and then restart the computer.

Repeat this process for each card. If the computer starts normally,

troubleshoot the last card removed from the computer for resource

conflicts (see "

Resolving Software and Hardware Incompatibilities

").

Move each card one at a time to a different PCI slot and restart the

computer after each move.

If the problem persists,

contact Dell

.

A possible graphics

card failure has

occurred.

If the computer has a graphics card, remove the card, reinstall it, and

then restart the computer.

If the problem still exists, install a graphics card that you know works

and restart the computer.

If the problem persists or the computer has integrated graphics,

contact

Dell

.

A possible floppy or

hard drive failure has

Reseat all power and data cables and restart the computer.