Troubleshooting tools and utilities, Dell diagnostics, When to use the dell diagnostics – Dell OptiPlex GX280 User Manual
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Troubleshooting Tools and Utilities
Dell™ OptiPlex™ GX280 Systems User's Guide
Resolving Software and Hardware Incompatibilities
Dell Diagnostics
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions located in
the Product Information Guide.
NOTE:
The Drivers and Utilities CD (ResourceCD) is optional, and as such, may not ship with all computers.
When to Use the Dell Diagnostics
If you experience a problem with your computer, perform the checks in this section and run the Dell Diagnostics before you
for technical assistance.
It is recommended that you print these procedures before you begin.
NOTICE:
The Dell Diagnostics works only on Dell™ computers.
, review your computer's configuration information, and ensure that the device you want to test displays in
system setup and is active.
Start the Dell Diagnostics from either your
(also known as the ResourceCD -
optional).
Starting the Dell Diagnostics From Your Hard Drive
1. Turn on (or restart) your computer.
2. When the DELL™ logo appears, press
NOTE:
If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from
your Drivers and Utilities CD (optional).
If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows®
desktop. Then shut down your computer and try again.
3. When the boot device list appears, highlight Boot to Utility Partition and press
4. When the Dell Diagnostics Main Menu appears,
select the test you want to run
Starting the Dell Diagnostics From the Drivers and Utilities CD (optional)