Dell OptiPlex GX280 User Manual
Page 13
system settings
How to troubleshoot
and solve problems
1. Click the Start button and click Help and Support.
2. Click User's and system guides and click User's guides.
Operating system
updates and patches
Desktop System Software (DSS)
The DSS is located on the Drivers and Utilities CD and on the Dell Support website.
Service Tag and
Express Service Code
Microsoft Windows
License Label
Service Tag and Microsoft Windows License
These labels are located on your computer.
Use the Service Tag to identify your computer when you use
support.dell.com or contact technical support.
Enter the Express Service Code to direct your call when
contacting technical support. The Express Service Code is not
available in all countries.
Use the number on the Microsoft Windows License Label if you reinstall your operating
system.
Latest drivers for my
computer
Answers to technical
service and support
questions
Online discussions
with other users and
technical support
Documentation for my
computer
Dell Support Website — support.dell.com
The Dell Support website provides several online tools, including:
Solutions — Troubleshooting hints and tips, articles from technicians, and online
courses
Community — Online discussion with other Dell customers
Upgrades — Upgrade information for components, such as memory, the hard drive,
and the operating system
Customer Care — Contact information, order status, warranty, and repair information
Downloads — Drivers, patches, and software updates
Reference — Computer documentation, product specifications, and white papers
Service call status and
support history
Top technical issues
for my computer
Frequently asked
questions
File downloads
Details on my
computer
configuration
Service contract for
my computer
Dell Premier Support Website — premiersupport.dell.com
The Dell Premier Support website is customized for corporate, government, and education
customers. This website may not be available in all regions.
How to use Windows
XP
Documentation for my
computer
Documentation for
devices (such as a
modem)
Windows Help and Support Center
1. Click the Start button and click Help and Support.
2. Type a word or phrase that describes your problem and click the arrow icon.
3. Click the topic that describes your problem.
4. Follow the instructions on the screen.
How to reinstall my
operating system
Operating System CD
The operating system is already installed on your computer. To reinstall
your operating system, use the Operating System CD. See "
" for reinstallation instructions.
After you reinstall your operating system, use the Drivers and Utilities CD
to reinstall drivers for the devices that came with your computer.
is located on your computer.