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Copy problem, Fax problems, Copy problem fax problems – Dell C3765dnf Color Laser Printer User Manual

Page 554

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552

Troubleshooting Guide

Copy Problem

Fax Problems

6

Replace the toner cartridge (K). See "Replacing the Toner Cartridges."

The task is complete.

(The toner cartridge

(K) you are using has

been damaged. Replace

it with a new one.)

Go to action 7.

7

Replace the toner cartridge (Y). See "Replacing the Toner Cartridges."

The task is complete.

(The toner cartridge

(Y) you are using has

been damaged. Replace

it with a new one.)

Go to action 8.

8

Replace the toner cartridge (M). See "Replacing the Toner Cartridges."

The task is complete.

(The toner cartridge

(M) you are using has

been damaged. Replace

it with a new one.)

Go to action 9.

9

Replace the toner cartridge (C). See "Replacing the Toner Cartridges."

The task is complete.

(The toner cartridge

(C) you are using has

been damaged. Replace

it with a new one.)

Contact Dell.

Problem

Action

A document loaded in the DADF cannot be

copied.

Ensure that the DADF cover is firmly closed.
Ensure that the release lever is properly positioned.

Vertical blanks or streaks appear on the

output when scanned using the DADF.

Clean the DADF glass.
Clean inside the printer by using the cleaning rod. See "Cleaning the Raster

Optical Scanner (ROS) Window."

Problem

Action

The printer is not working, there is no

display and the buttons are not working.

Unplug the power cord and plug it in again.
Ensure that there is power to the electrical receptacle.