Copy problem, Fax problems, Copy problem fax problems – Dell C3765dnf Color Laser Printer User Manual
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Troubleshooting Guide
Copy Problem
Fax Problems
6
Replace the toner cartridge (K). See "Replacing the Toner Cartridges."
The task is complete.
(The toner cartridge
(K) you are using has
been damaged. Replace
it with a new one.)
Go to action 7.
7
Replace the toner cartridge (Y). See "Replacing the Toner Cartridges."
The task is complete.
(The toner cartridge
(Y) you are using has
been damaged. Replace
it with a new one.)
Go to action 8.
8
Replace the toner cartridge (M). See "Replacing the Toner Cartridges."
The task is complete.
(The toner cartridge
(M) you are using has
been damaged. Replace
it with a new one.)
Go to action 9.
9
Replace the toner cartridge (C). See "Replacing the Toner Cartridges."
The task is complete.
(The toner cartridge
(C) you are using has
been damaged. Replace
it with a new one.)
Contact Dell.
Problem
Action
A document loaded in the DADF cannot be
copied.
Ensure that the DADF cover is firmly closed.
Ensure that the release lever is properly positioned.
Vertical blanks or streaks appear on the
output when scanned using the DADF.
Clean the DADF glass.
Clean inside the printer by using the cleaning rod. See "Cleaning the Raster
Optical Scanner (ROS) Window."
Problem
Action
The printer is not working, there is no
display and the buttons are not working.
Unplug the power cord and plug it in again.
Ensure that there is power to the electrical receptacle.