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Printing – Metrohm VESUV User Manual

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Vesuv 3.0

7. Troubleshooting

• 103

Printing

Problem

Remedy

Curve is not printed and
can't be displayed in the da-
tabase

Does your analytical device send a measuring
point list?

Check the quantities to be displayed in the curve
(Database, Curve, right mouse button, Proper-
ties, Data). The settings are valid for curves of
the same mode (e.g. for all DET).

Curves from pH Meters and Conductometers
can't be represented.

For 726 Titroprocessor: Change the sub-
determination, you may have some sub-
determinations without curve. Click with the right
mouse button in curve window and select the
"Navigator" for changing the sub-determinations.

Curve is not printed but rep-
resented in the database

Select "black" as curve color (Database, Curve, right
mouse button, Properties, Curve).

Curve is not printed with the
properties given in the data-
base

If you modified the curve properties, you have to
change the data set in order to validate the settings
for the printout.

Grid of curve is not printed

Select "black" as grid color (Database, Curve,
right mouse button, Properties, Grid).

For Epson Stylos Color: User printer driver ver-
sion 4.25 or higher.

Raw reports are printed with
garbled characters

Check the settings of your Windows standard
printer: "Start, Settings, Printer".

Vesuv report is not printed

Did you install the Internet Explorer, version 4.0
or higher?

Your report template may be incorrect. Check if
there is a printout with the original report tem-
plate (Report.htm from 15.03.99).

The data set contains data which can't be
printed. Try to print the report of a different data
set.

If you print the Vesuv report immediately from
the datalogger: Make sure you don't have auto-
matic export and deleting data after export at the
same time.