HID FARGO HDPii User Guide User Manual
Page 84

HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4
84
from the Driver’s display dialog, or 
the Cancel button located on the 
Printer's LCD display. 
Wrong Ribbon 
Installed 
An incorrect Ribbon has 
been installed, or a driver 
setting is incorrect. 
Check that the Ribbon is correct 
for the Printer and job. Press the 
Resume
button located on the
Printer's LCD display to continue 
printing.  
To cancel the print, press the 
Cancel Print
button from the
Driver’s display dialog, or the 
Cancel 
button located on the
Printer's LCD display.
No Ribbon Installed
No Print Ribbon is 
installed in the Printer. 
In
stall the correct Ribbon and
press Resume on the LCD 
display. 
Ribbon Out
The Print Ribbon installed 
in the Printer is empty. 
Install a new Ribbon and press 
Resume
on the LCD display.
Ribbon Break/Jam
A Ribbon break/jam has 
been detected inside the 
Printer. 
The Printer has determined that 
the installed Ribbon has either 
jammed or broken. 
a. Open the Printer Cover and
remove the Print Ribbon. If 
Ribbon is jammed, remove 
jam and tighten Ribbon. 
b. Clear any cards in the Printer
by using the Forward and/or 
Back
buttons located on the
Printer's LCD display.
c. Tape the ends of the Ribbon
together and wind any excess 
onto the Take-up Spool of the 
Print Ribbon. 
d. Re-install the Print Ribbon,
close the Printer Cover and 
press the Resume button 
located on the Printer's LCD 
display to continue printing. 
e. To cancel the print, press the
Cancel Print
button from the
Driver's display dialog and the 
Cancel 
button located on the
Printer's LCD display.
