HID FARGO HDPii User Guide - Manual (Page 80)

HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4
80
installed.
Wrong Ribbon
(PC Error Message
No. 93)
The print Ribbon installed in
the Printer does not match
the Ribbon type selected in
the Printer Driver.
OR
A Self-test job cannot be
printed with the print media
installed.
Replace Ribbon in Printer with
type specified in the Driver.
Troubleshooting with the Printer Error Message Table
Refer to the previous section as needed for the LCD Error Message Table.
Printer Error
Message Cause Solution
General Error A general Printer error
has occurred. Press Cancel on the Printer or
click on Cancel Print.
Card Not Found The Printer is unable to
find the card. Please check Printer for a card or
other obstruction, remove the card
and cancel the print by pressing
the Cancel Print button from the
Driver’s display dialog or the
Cancel
button, located on the
Printer.
Cover Open The Printer cannot start
printing because the
Cover is open. Close the Cover to continue
printing.
Unable to Feed
Card The Printer is unable to
feed a card from the Card
Cartridge. Ensure that cards are available
and loaded correctly, press the
Resume
button located on the
Printer's LCD display to continue
printing.
To cancel the print, press the
Cancel Print
button from the
Driver's display dialog and the
Cancel
button located on the
Printer's LCD display.
Card Jam A Card has become a. Open the Printer's Front Cover