Verifying the printer connection, Reviewing frequently-asked questions – HID FARGO HDPii User Guide User Manual
Page 152

HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4
152
Verifying the Printer Connection
Step Procedure
1
Ensure that your Printer has a valid network connection.
2
Verify that the HDPii has the green LED on solidly and the amber LED is 
flashing with network activity. 
3
If the LEDs do not indicate connection, verify the network connection with 
another device. 
4
If the connection is OK, then something may be wrong with the Ethernet 
option installation. 
Reviewing Frequently-asked Questions
Question Answer
How do I know if my Printer 
has the Ethernet option 
installed? 
All HDPii models come with Ethernet installed as standard 
equipment. 
What PC operating systems 
work with my Ethernet 
Printer? 
The
Windows 7 (32 & 64 bit), Windows XP, Server 2003
,
Server 2008 R2 (32 & 64 bit), Vista 32 & 64 bit operating 
systems work with your Ethernet Printer. 
How do I connect my Printer 
to my network? 
You can connect from the RJ45 network connection on the back 
of your Printer to an available connection on your network (not 
directly to your PC). You can use a good CAT-5 or better cable 
to make this connection. 
How can I find the MAC 
address of my Ethernet 
Printer? 
If you know the IP address of your Printer, you can see the 
MAC address on the home web page of the Print Server. 
OR
If you do not know the IP address or the Printer does not work 
with a usable IP address, then the MAC Address can be found 
by two methods. These are: 
The MAC address is listed in the data printed on the “Printer 
Settings” self-test card. 
The Fargo IP-Tracer software tool on the driver CD can be used 
to find the MAC address of the Printer. (Note: This can be 
installed and used to locate all the Fargo compatible Printers on 
your network.) 
How can I find the IP 
address of my Ethernet 
You can find it in the LCD of the Printer if the Ethernet option is
