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Chapter 19: troubleshooting / technical support, 1 connecting to the xl7 ocs – Horner APG XL7 OCS User Manual

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XL7 User Manual

CHAPTER 19: TROUBLESHOOTING / TECHNICAL SUPPORT

Chapter 19 provides commonly requested troubleshooting information and checklists for the following

topics.

-

Connecting to the XL7 OCS controller

-

Local controller and local I/O

-

CsCAN Network

-

Removable media

In the event that this information is not enough, please contact Technical Support at the locations

indicated at the end of this chapter.

19.1 Connecting to the XL7 OCS

Cscape connects to the local controller automatically when the serial connection is made. The status

bar below shows an example of a successful connection. This status bar is located in the bottom right

hand corner of the Cscape window.

In general the Target number should match the Local number. The exception to this is when the

controller is being used as a "pass through" unit where other controllers on a CsCAN network could be

accessed through the local controller.

Determine connection status by examining feedback next to Local & Target in the status bar of Cscape.

Local: ###

If a number shows next to Local then communication is established to the local controller.

Local: No Port

Cscape is unable to access the COM port of the PC. This could mean that Cscape is configured for a

COM port that is not present or that another program has control of the COM port. Only one Cscape

window can access a port at a time. Subsequent instances of Cscape opened will indicate No Port.

Local: No Com

Cscape has accessed a PC COM port, but is not communicating with the controller. This typically occurs

when the controller is not physically connected.

Local: ???

Unknown communication error. Close Cscape, power cycle the controller and reopen Cscape with a

blank project. Check Local.

Target: #(I,R,D)

If I (idle), R (run), or D (do I/O) shows next to Target number then communication is established to the

target controller.

Target: #(?)

Communication is not established to the target controller. Check node ID of controller and set Target to

match. Make sure local connection is established.

Table 19.1 – Cscape Target & Local Numbers

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