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Troubleshooting and maintaining, General troubleshooting tips, Quick checkup – HP Business Inkjet 2600 Printer series User Manual

Page 83: General troubleshooting tips -1, Quick checkup -1

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Troubleshooting and
maintaining

General troubleshooting tips

If you have problems with the printer or have trouble printing, try the
following troubleshooting tips to help diagnose and solve the problems:

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Complete the quick checkup steps.

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Print a Configuration Page and a Diagnostic Page. These pages
can help diagnose printer problems.

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Check the printer’s embedded Web server (if the printer is
connected to a network). For more information, see “Using the
embedded Web server.”

Quick checkup

The following steps can help you identify and solve printer problems.

Step 1: Check the power

Make sure the power cord is connected firmly to the printer and to a
working outlet and that the printer is turned on.

Step 2: Check the print media

Make sure media is loaded correctly in the tray and that the media is not
jammed in the printer.

For information about loading media, see “Selecting and loading print
media.”
For information about clearing and preventing jams, see
“Solving media feed problems.”