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Using online help, Viewing software version and copyright information, Enabling call home – HP M-series HA-Fabric Manager Software User Manual

Page 17: Enabling email support

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McDATA® 4Gb SAN Switch for HP p-Class BladeSystem user guide

17

Using online help

Online help is available for the McDATA Web Server and McDATA Element Manager applications and
their functions. To open online help, choose one of the following:

Select

Help > Help Topics.

Click

Help in the tool bar.

Click

Help in dialogs to display context-sensitive help in dialogs.

Viewing software version and copyright information

Select

Help > View to view software version and copyright information.

Enabling Call Home

The call-home feature enables the server platform to automatically connect with a support center to report
system problems. The support center server accepts calls from the server platform, logs reported events,
and notifies one or more support center representatives. The default state is disabled. To configure
telephone numbers and other information for the call-home feature, see your HAFM Manual for details.

You must enable call-home event notification through HAFM before enabling this function through the
McDATA Element Manager for the individual switch. At the bottom of HAFM desktop window is an icon
that indicates whether the call-home feature is enabled. An X over the phone icon indicates that the
call-home feature is disabled.

To enable call-home support for system problems, perform the following procedure in McDATA Element
Manager:

1.

Select

File > HAFM Settings.

2.

Select

Call Home Support in the pull-down menu to mark the check box. To disable call home support,

select the option to remove the check mark from the check box.

Enabling Email Support

The E-Mail support function on the McDATA Element Manager enables e-mail notification for events that
occur on a selected switch. The default state is disabled. E-mail addresses and the simple mail transfer
protocol (SMTP) server address for e-mail notification of director events must be configured through HAFM.
See your HAFM Manual for instructions on configuring e-mail.

NOTE:

E-mail recipients are configured in HAFM through the Email Event Notification Setup dialog box.

A valid SMTP address is configured in this dialog box.

To enable e-mail support, perform the following procedure in McDATA Element manager:

1.

Select

File > HAFM Settings.

2.

Select

Email Support in the pull-down menu to mark the check box. To disable e-mail support, select the

option to remove the check mark from the check box.

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