HP Photosmart C7200 Series - Manual (Page 212)

If the HP All-in-One is network-connected, check physical network connections and
make sure the network is operational. Once you verify network connectivity, retry the
task.
For more information, see:
• “Communication problems over a USB connection” on page 169
• “Network troubleshooting” on page 183
Memory card or storage device is not available
Cause: If this message appears on your display, it means that another user is
accessing the memory card or storage device over the network. Other users who try
to use the same memory device might see a read/write error message. The memory
device might not appear, as expected, in a list of shared network drives. In addition,
if the HP All-in-One is connected to your computer by a USB cable, the computer
might be accessing the memory card or storage device, making it inaccessible to the
HP All-in-One.
Solution: Wait until the other user has finished using the memory card or storage
device.
Photos in a connected digital camera with PictBridge do not print
Cause: The digital camera is not in PictBridge mode.
Solution: If the camera supports PictBridge, make sure the camera is set to
PictBridge mode. See the user guide that came with the camera for instructions on
how to do this.
Cause: The images are not in a supported format.
Solution: Make sure the digital camera is saving photos in a file format that the
PictBridge transfer feature supports (exif/JPEG, JPEG, and DPOF).
Cause: You did not select any photos on the camera for printing.
Solution: Before you connect the digital camera to the front USB port on the HP All-
in-One, select some photos on the camera for printing.
NOTE: Some digital cameras do not allow you to select photos until after you
have established a PictBridge connection. If this is the case, connect your digital
camera to the front USB port, turn on the camera and change it to PictBridge
mode, and then use the camera to select the photos you want to print.
The file name appears as meaningless text
Cause: The HP All-in-One does not support Unicode. This is a limitation of the
Common Internet File System (CIFS) server.
The CIFS server is included in all network-connected HP All-in-One devices. It
provides network drive letter access to the memory card or storage device in the
Memory card and front USB port troubleshooting 211
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