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Hp customer care – HP Color LaserJet 4700 Printer series User Manual

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HP customer care

Online services

For 24-hour access to information using a modem or Internet connection:

World Wide Web URL: for the HP Color LaserJet 4700 series printers, updated HP printer software,
product and support information, and printer drivers in several languages can be obtained from

http://www.hp.com/support/clj4700

. (Sites are in English.)

Visit:

http://www.hp.com/support/net_printing

for information about network printing using HP Jetdirect

print servers.

HP Instant Support Professional Edition (ISPE) is a suite of Web-based troubleshooting tools for desktop
computing and printing products. ISPE helps you quickly identify, diagnose, and resolve computing and
printing problems. The ISPE tools may be accesssed from

http://instantsupport.hp.com

.

Telephone support

HP provides free telephone support during the warranty period. When you call, you will be connected
to a responsive team waiting to help you. For the telephone number for your country/region, see the
flyer that shipped in the box with the product. You can also visit

http://www.hp.com

, and then click

Contact HP, and then click Contact HP Worldwide. Before calling HP, have the following information
ready: product name and serial number, date of purchase, and description of the problem.

You can also find support on the Internet at

http://www.hp.com

. Click the support & drivers block.

Software utilities, drivers, and electronic information

Visit:

http://www.hp.com/go/clj4700_software

for the HP Color LaserJet 4700 series printer. The Web

page for the drivers might be in English, but you can download the drivers themselves in several
languages.

Call: See the flyer that shipped in the box with the printer.

HP direct ordering for accessories or supplies

In the United States, supplies can be ordered from

http://www.hp.com/sbso/product/supplies

. In

Canada, supplies can be ordered from

http://www.hp.ca/catalog/supplies

. In Europe, supplies can be

ordered from

http://www.hp.com/supplies

. In Asia-Pacific, supplies can be ordered from

http://www.hp.com/paper/

.

Accessories can be ordered from

http://www.hp.com/go/accessories

.

Call: 1-800-538-8787 (U.S.) or 1-800-387-3154 (Canada).

HP service information

To locate HP-Authorized Dealers, call 1-800-243-9816 (U.S.) or 1-800-387-3867 (Canada). For service
for your product, call the customer support number for your country/region. See the flyer that shipped
in the box with the printer.

HP service agreements

Call: 1-800-835-4747 (U.S.) or 1-800-268-1221 (Canada).

Extended Service: 1-800-446-0522

ENWW

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