Incorrect printer output, Incorrect fonts, Symbol sets – HP Color LaserJet 4700 Printer series User Manual

Page 255: Drifting text, Output errors

Incorrect printer output

Incorrect fonts

Table 8-17

Incorrect fonts are printed

Cause and solution

Cause

Solution

The font has not been correctly selected in the software
application.

Re-select the font in the software application.

The font is not available to the printer.

Download the font to the printer or use another font. (In
Windows, the driver does this automatically.)

The correct printer driver is not selected.

Select the correct printer driver. For more information, see

Symbol sets

Table 8-18

Unable to print all characters in a symbol set

Cause and solution

Cause

Solution

The correct font is not selected.

Select the correct font.

The correct symbol set is not selected.

Select the correct symbol set.

The selected character or symbol is not supported by the
software application.

Use a font that supports the selected character or symbol.

Drifting text

Table 8-19

Drifting text between printouts

Cause and solution

Cause

Solution

Your software application is not resetting the printer to the top
of the page.

See the documentation for the software or the PCL/PJL
Technical Reference Package for specific information.

Output errors

Table 8-20

Erratic, missing characters or interrupted printout

Cause and solution

Cause

Solution

The interface cable is of poor quality.

Try using a different, higher-quality, IEEE-compliant cable.
Parallel cables can be no longer than 10 meters (30 feet).

ENWW

Incorrect printer output

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