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HP Color LaserJet 4700 Printer series User Manual

Page 207

background image

Control panel message

Description

Recommended action

PRINTER ERROR

To continue

turn off then on

60.X

PRINTER ERROR

alternates with

To continue

turn off then on

A tray lifting error has occurred, where XX is
the number of the tray.

1.

Press to see step by step information.

2.

If the error reappears, turn the printer off
then on.

3.

If the error does not clear, record the
message and contact HP Support at

http://www.hp.com/support/clj4700

.

62 NO SYSTEM

To continue

turn off then on

No system was found.

1.

Turn the printer off then on.

2.

If the problem persists, contact
HP Support at

http://www.hp.com/

support/clj4700

.

65.X.X OUTPUT

DEVICE CONDITION

An external output device has a condition that
needs attention before printing can resume.
The amber light on the stapler/stacker is
blinking.

Remove any jammed paper and open and
then close the top cover. If necessary, re-seat
the output device.

65.X.X OUTPUT

DEVICE DISCONNECTED

Communication between the printer and the
device has been broken. The device could be
disconnected.

Turn the printer off. Replace the stapler/
stacker on the printer. Turn the printer on.

If the error does not clear, record the
message and contact HP Support at

http://www.hp.com/support/clj4700

.

66.XX.X OUTPUT

DEVICE FAILURE

The stapler/stacker has failed. The amber
light on the stapler/stacker is solid.

1.

Turn the printer off.

2.

Check the stapling bed for jammed
paper or staples. Verify that the stapler
cartridge is intact.

3.

Check that nothing is obstructing the
movement of the stapler/stacker.

4.

Check that the output tray is properly
installed.

5.

Turn the printer on.

68.X PERMANENT

STORAGE FULL

For help press

alternates with

68.X PERMANENT

STORAGE FULL

To continue press

A non-volatile storage device is full. Pressing
the button should clear the message.
Printing can continue, but there may be
unexpected behavior.

X Description

0 for onboard NVRAM

1 for removable disk (flash or hard)

1.

Press to continue.

2.

For 68.0 errors, turn the printer off then
on.

3.

If a 68.0 error persists, contact
HP Support.

4.

For 68.1 errors, use the HP Web
Jetadmin software to delete files from
the disk drive.

5.

For 68.1 errors that persist, contact
HP Support.

ENWW

Control panel messages

191