HP Color LaserJet 4700 Printer series - Manual (Page 230)

Jam in Tray 2 or optional trays
1. Pull out the tray indicated and place it on a flat surface. Make sure that the paper guides are in the
correct position.
2. Remove any partially fed media. Grasp the media by both corners and pull down.
NOTE Use Tray 1 to avoid jams with heavier paper.
3. Inspect the media path to ensure that it is clear.
NOTE If the media tears, make sure that all media fragments are removed from the paper
path before resuming printing.
4. For jams that occur in an optional tray, check the trays above for jams as well. For example, if the
jam occurs in Tray 4, also open Tray 2 and Tray 3 and remove any jammed paper.
214 Chapter 8 Problem solving ENWW