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HP Color LaserJet 4700 Printer series User Manual

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Troubleshooting common Macintosh problems .................................................................................243

Solving problems with Mac OS 9.x ...................................................................................243
Solving problems with Mac OS X .....................................................................................245

Color printing problems .....................................................................................................................249

Printout color error ............................................................................................................249
Incorrect shade .................................................................................................................249
Missing color .....................................................................................................................249
Cartridge error ..................................................................................................................250
Color match error ..............................................................................................................250

Print quality troubleshooting ..............................................................................................................251

Print quality problems associated with media ...................................................................251
Overhead transparency defects ........................................................................................251
Print quality problems associated with the environment ...................................................252
Print quality problems associated with jams .....................................................................252
Print quality troubleshooting pages ...................................................................................252
Print quality troubleshooting tool .......................................................................................252
Calibrating the printer .......................................................................................................253
Repetitive defect ruler .......................................................................................................253
Print quality defect chart ...................................................................................................254

Appendix A Working with memory and print server cards

Printer memory and fonts ..................................................................................................................260
Installing a hard disk, memory, and fonts ..........................................................................................261

Installing a hard drive ........................................................................................................261
Installing DDR memory DIMMs ........................................................................................263
Installing a flash memory card ..........................................................................................268
Enabling memory ..............................................................................................................272

To enable memory for Windows 98 and Me ....................................................272
To enable memory for Windows 2000 and XP .................................................272

Installing an HP Jetdirect print server card ........................................................................................273

To install an HP Jetdirect print server card .......................................................................273

Appendix B Supplies and accessories

Ordering directly through the embedded Web server (for printers with network connections) ..........278
Part numbers .....................................................................................................................................279

Appendix C Service and Support

Hewlett-Packard limited warranty statement .....................................................................................284
Print cartridge limited warranty statement .........................................................................................285
Fuser and transfer unit limited warranty statement ...........................................................................286
HP maintenance agreements ............................................................................................................287

On-site service agreements ..............................................................................................287

Priority on-site service ......................................................................................287
Next-day on-site service ...................................................................................287
Weekly (volume) on-site service ......................................................................287

Appendix D Printer specifications

Physical dimensions ..........................................................................................................................290
Electrical specifications .....................................................................................................................291

ENWW

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